Spa Valley Railway » Accessibility

Accessibility

Accessibility
The Spa Valley Railway is pleased to offer all passengers a range of facilities to enable them to enjoy their day out with us. Most areas can be accessed from the level or by wheelchair-friendly ramps. For details visit AccessAble.

Please note that due to the lack of our own parking at Tunbridge Wells West blue badge holders can only use local blue badge spaces, unfortunately, our entrance is not positioned close to these spaces, however, you'd be more than welcome to drop people as close as possible to our entrance before parking nearby.

Tunbridge Wells West
Tunbridge Wells West Station has level access by footpath from Sainsbury’s car park. Visitors can be dropped off nearby, and the ticket office, shop and toilets are all on the same level. There is a unisex disabled toilet.

Although it is not possible to offer wheelchair access to our static buffet car, our friendly staff are always on hand to bring refreshments to you at one of the picnic tables located on the concourse and assist in any way possible. 

High Rocks
Access to the station is down a series of ramps from the car park and road, but please note that the path is made from small shingle. Passengers alighting at High Rocks can gain access to the pub garden by crossing a mown grass area. 

Groombridge
There is level access to all areas of Groombridge station. The entrance is alongside the old station building, but please note parking in front of the building is not permitted as it is now in private ownership. Passengers can however be dropped off near the entrance and there is a small parking area alongside the station approach road under the horse chestnuts. The Spa Valley station building has two wheelchair-accessible toilets and a refreshment kiosk. 

Eridge
Following work to our station as part of the access for all project during January and February 2022 we will shortly be able to offer step free access to our platforms at Eridge via the newly constructed ramp. This ramp has not yet opened so please ensure you check with us before visiting to confirm. Please note that step free access to our platforms at Eridge is only available from the car park, if you arrive by Southern trains there is step free access from their platform to the main station building but the route to our platform is via the road outside the front of Eridge and via the Huntsman Pub.

Travelling on the train
We endeavour to accommodate wheelchair users on Green timetable days, however, please note our current wheelchair accessible carriage must be pre-booked. To ensure we can accommodate you please contact us here to discuss any future booking. 

Our current wheelchair accessible carriage can accommodate wheelchairs with a maximum width of 27" (68cm). 

Please note, on Purple timetable days when our DEMU 1317 is in use it does not have wheelchair accommodation on the train.