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FAQs

Can we bring our dog?

Most definitely!  Well behaved dogs are welcome on the Spa Valley Railway, but please keep them on a lead at all times and do not allow them to sit on the seats . Unlike many other railways we make no charge for dogs.

For hygine reasons we do not allow dogs, except assistance dogs, in any of our catering outlets including our buffet coach "Kate" on the train.

Can we bring bicycles, prams or buggies on the train?

Yes of course! We have lots of space in the Guard's Van for most things, but on children's special event days we encourage you to leave buggies/prams in the designated areas at Eridge or Tunbridge Wells West unless absolutely necessary.

Can I book a special train for my event or wedding?

Certainly. In addition to our regular timetabled service, in which we can accommodate groups in reserved carriages or compartments, we also offer a bespoke private hire service on non-running days.

Please visit here for Special Bookings or here for Weddings.

Please contact us here for more information.

How do we get to the Pantiles?

Head out of the main SVR gates, turn left and walk until you reach the roundabout. Cross the road and head down Nevill Terrace towards the second roundabout which will be on your left. Follow the pavement past Union House until you get to Linden Park Road. Turn right and after a few short steps the Pantiles will appear on your left. (5-10 Minutes)

What age range is "Child"?

Children are generally classed as between 2 and 15 years, and under-2s are welcomed free of charge. Lower age limits apply for Day out with Thomas and Santa events.

What age range is "Senior"?

Seniors are 60yrs and over.

Can we look round the engine shed?

There's a viewing area inside the engine shed, from where you can see our engines and carriages undergoing repair. We always do our best to accommodate requests for tours around the Works, but because this is a real-life working depot we can't guarantee this will always be possible. Please ring our booking office on 01892 537715 if you would like to arrange a tour.

Can I book a children's birthday party?

Yes! We offer Birthday party packages on all green, yellow or purple timetabled days, just click here and you'll be redirected to the page you require!

Why are the train doors locked between Eridge and Groombridge?

It's a requirement of our Operating Agreement on the mainline section to Eridge that our heritage slam-door trains have their doors locked on the mainline side prior to departure from Groombridge. This might delay you for a few seconds when arriving back at Groombridge, but please be patient while the Guard and station staff unlock the doors for you.

Can I drive a Steam Engine?

Yes you can! On selected dates throughout the year we offer you the chance to drive one of our steam locomotives prices start from just £250!

Please visit our dedicated Driver Experience page here where you will find further information about Steam Driver Experiences.

Can I Drive a Diesel Locomotive or DEMU 1317?

Yes, on selected days in the year!

We have a variety of Diesel locomotives and DEMU 1317 available for Driver Experience throughout the year! Locomotives include Class 33 33063 'R.J.Mitchell', Class 33/2 33202 'Dennis.G.Robinson' and Class 10 D3489 'Colonel Tomline'. 

Please visit our dedicated Driver Experience page here for further details.

How do I become a volunteer ?

Our railway is operated by dedicated and enthusiastic volunteers! We always welcome new volunteers to our happy bunch.  Please see our volunteering page for more details.

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