Gift Vouchers & Experiences & FAQ

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 Have a voucher already?

Click on the link for your voucher type for booking details:













Gift Vouchers & Experiences

If you are looking for a treat for yourself or a gift for someone special our friends at Virgin Experience Days have a fantastic range of Vouchers & Experiences to choose from. You can browse the current range here.

Groupon also offer vouchers for travel on the Spa Valley Railway. Click here for more details.


How do I book my Virgin Experience?

  • Follow the Virgin Experience days link above.

How do I use a Groupon Voucher?

Groupon Vouchers can only be redeemed through the Groupon website. On the Groupon booking page you can choose your train time from the available options. Groupon Vouchers must be redeemed/booked in advance. The Groupon deal offers signifigant discounts against our standard fares but as a result has a number of restrictions that are clearly detailed on the Groupon website. To avoid disapointment please check the restrictions carefully before your visit. Customers arriving without pre booking will be unable to use their voucher and would be charged the standard fare for that day. Visit Groupon website here

I have a voucher from Activity Superstore/Debenhams/Argos, how do I book?

Unfortunately vouchers issued by or on behalf of Activity Superstore are not valid for travel on the Spa Valley Railway, we were listed as a participating location in error. We are unable to discuss any aspect of these vouchers. For help contact Activity Superstore here.


Please check with your voucher booking provider for how to redeem your voucher. Vouchers bought through third parties must be redeemed through their voucher terms and conditions prior to arriving at a Spa Valley service. 

Travelzoo & Buy a Gift cannot be booked in advance via this website.

Please do not try to book and redeem your Groupon, Travelzoo, Buy a Gift vouchers through this site if they are for standard travel, it is not valid and you will be charged full fares plus a booking fee, this is regardless of the code you apply in our discount section as they are not valid on our website.

Please note that any bookings made this way will not qualify for a refund.

Didn't find the answer to your question?

If you still have a question or concern about a voucher or an experience you can Message us on Facebook or click here to send us an email.

Disclaimer: The company logos featured on this page are copyright of their respective owners. Spa Valley Railway creates no claim and takes no credit for the logo images featured on this page unless otherwise noted.
All logo's featured are copyright of the voucher supplier and will link back to the respective owners website where appropriate. 



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