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Virgin Experience Days Customers – COVID-19 Information
Virgin Experience Days Customers – PLEASE READ BEFORE CONTACTING USThe Spa Valley Railway is currently closed and all online bookings are switched off, this situation will remain the case until the railway is permitted to re-open along with other hospitality attractions and we await further advice from the UK Government. We receieve this advise at the same time as the rest of the nation and do not see or hear about anything in advance.
We are not taking future bookings for any experiences until the COVID-19 situation eases and therefore we politely ask that persons refrain from contacting us to ask when will our bookings re-open, it is something that is outside of our control.
Our phone lines are not staffed however our Customer Service email account is being monitored daily.
We thank you for your understanding at this extremely difficult time for our heritage railway.
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