Virgin Experience Day Vouchers

Virgin Experience Days, Acorne PLC and lastminute.com

How to book:

1. Click on the link for your voucher type for booking details.
2. When on the page please select the date you wish to travel on. Do note that for a 'Travel for Two' voucher (types SVR1N, SVSAT and SVST2 only), you should only select one ticket - for other voucher types, select the appropriate size party relative to your voucher (for SVVS2 or SVVS4, select one ticket for the appropriate table size for your party; for SVS2C please select two adult tickets).
3. Follow through our website to the 'Checkout' page.
4. You will be presented with a page that asks you to enter your email address and, just below this, you will also be required to enter your Voucher Serial Number and PIN Number.
5. Once these details have been entered you must click 'redeem voucher' before moving on - this will ensure no costs are charged to you. The website should respond back with 'Your voucher has been processed'.
6. Once this has been done then you will be able to enter your details and follow through the rest of our standard process for booking - you need to click Submit Order to Us at the bottom of the page for your booking to go through.

FAQ:
How do I book my Virgin Experience?

Follow the Virgin Experience days link above.

I have a SVSAT voucher in two parts - how do I book?

The SVSAT voucher has two serial numbers and two PIN codes. The part ending in /1 can be booked using the links above. The part ending in /2 is for your Afternoon Tea and your Virgin Experience Days voucher provider will provide guidance on how to redeem this.

I have a SVR1N voucher in two parts - how do I book?

The SVR1N voucher has two serial numbers and two PIN codes. The part ending in /2 can be booked using the links above. The part ending in /1 is for your hotel stay and your Virgin Experience Days voucher provider will provide guidance on how to redeem this.

My voucher code expires soon, can it be extended or exchanged?

You will need to contact your voucher provider for assistance with this. Their help page here may be of assistance, you can also contact them via Live Chat. Please note we cannot redeem expired vouchers and we cannot extend voucher validity dates ourselves.

If you still have a question or concern about a voucher or an experience you can click here to send us an email.

Disclaimer: The company logos featured on this page are copyright of their respective owners. The Spa Valley Railway creates no claim and takes no credit for the logo images featured on this page unless otherwise noted. All logo's featured are copyright of the voucher supplier and will link back to the respective owners website where appropriate.

• Standard Travel Vouchers

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